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We help clients build efficient, nimble organizations. |
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About Twin Lakes Consulting |
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Established in 1992, Twin Lakes Consulting provides consulting services and management tools for planning, creating, and delivering effective behavior-focused training programs. Our versatile training management tools equip our clients to track and report employee training status and evaluate and document program performance. |
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We serve clients in a wide variety of industries, including specialty steel, furniture manufacturing, medical, gaming, transportation, logistics, energy products, ceramics, paper products, and construction supply. |
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Mission Statement |
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Our mission is to be a premier provider of tools and services for creating effective training programs. Our clients will achieve operational excellence by equipping employees to compete, achieve, and experience job satisfaction. We will provide client delight at every opportunity. |
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About Doug Hagy |
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Doug Hagy, Principal Consultant at Twin Lakes Consulting Corporation, is a seasoned management consultant with recognized expertise in automated systems and development of effective employee training programs. |
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Hagy is an ASTD Certified Professional in Learning and Performance. He is also an ASQ Certified Quality Auditor. |
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Hagy serves on the Executive Committee of the ASQ Pittsburgh Section. He teaches Operational Excellence at Saint Vincent College, Latrobe, PA. He holds a B.A. in Business Administration from Westminster College and an M.B.A. from Bowling Green State University. |
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Our Philosophy |
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Twin Lakes Consulting understands the difference between training and learning. The typical learning-based instructional system emphasizes knowledge delivery. While these systems may be valuable for enrichment, career planning, and succession strategy, they are often costly and do not necessarily translate into improved performance. |
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Training, however, is designed to produce behaviors that impact on-the-job work execution. A training management system has the deliberate mission of producing outcomes that create and sustain efficient, nimble, competitive, and successful organizations. |
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Our Quality Policy |
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Twin Lakes Consulting will provide world class products and services that meet or exceed our customers’ requirements. |
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| Twin Lakes Consulting is employee training simplified. |
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